Senior UX Designer
(Turnberry Solutions Consultant)

Edward Jones – Remote
July 2025 – Present

Responsibilities

• Currently redesigning the primary design system for Edward Jones by working closely with product design teams to accommodate their needs.
  • Conducting extensive user research on component structure and usage to streamline manual and agentic workflows of the designers.
  • Building design foundations based on competitive analysis, accessibility, and usability studies.
  • Reworking component structure to accommodate flexibility and new technologies to avoid designers having to detach and stray.
• Reworking the main documentation for the design system by researching, rewriting, and managing the structure in a way that is more usable for the designers in the organization.
  • Syncing all of the different design and development sources together in order to have a single source of truth for applications across the organization.
  • Tailoring the documentation to be easily converted into markdown for further work with AI agents and processes.
  • Meeting with designers to evaluate how easy the resources are to use and if changes need to be made.
  • Creating flexible AI guidance for designers with limited resources and an ever changing landscape.
• Encouraging the design system team to embrace research as part of the design process.
  • Scheduling quarterly satisfaction surveys using UMUX/CSAT to measure progress on the redesign process.
  • Interviewing designers to test prototypes and observe their design methods while taking note of their behaviors.
  • Leading and directing research synthesis activities to educate the team and summarize the data from surveys and interviews.

Associate Principal Consultant
(User Experience)

Turnberry Solutions – Remote
September 2022 – February 2025

Responsibilities

• Enhanced product usability and customer satisfaction by implementing Discovery and Framing methodologies for finance, HR, and data management products while collaborating cross-functionally with Johnson & Johnson.
• Improved product efficiency by leading cross-functional teams and applying creative problem solving to identify solutions for client challenges.
• Aligned product design with corporate style guides by working closely with the Design Systems team to address styling limitations on external platforms.
• Facilitated decision-making in product management by contributing to business strategy and prototyping using Figma while collaborating cross-functionally.

Senior Consultant
(User Experience)

Cognizant Softvision – Remote
January 2021 – September 2022

Responsibilities

• Enhanced user experience and product success by collaborating cross-functionally with clients like Broadridge and Trane Technologies using Figma and the Discovery and Framing methodology to design user-centric solutions for financial reporting and virtual layout products.
• Delivered innovative product improvements by conducting user research and creating wireframes, working cross-functionally to implement creative problem solving and decision-making strategies.
• Improved business strategy alignment by engaging in product management discussions and utilizing prototypes to refine product direction while collaborating with cross-functional teams.